How can we help?
Answers to common questions, step-by-step guides, and troubleshooting for everything in My School Agent.
Quick start
Up and running in four steps.
Create your account
Sign up with your email and password. The onboarding wizard guides you through the rest.
Add your children
Enter each child's name, then set their school and year group on their profile page.
Forward a school email
Forward any school email to save@myschoolagent.com. Review the extracted events and confirm them.
Check your briefing
Open the Briefing tab each morning for a clear summary of the day ahead for each child.
Browse by topic
Select a topic to find detailed answers.
Something not working?
Work through these common issues step by step before getting in touch.
Still need help?
I am a real person and I read every email. Whether it is a question, a bug report, or a suggestion, I will get back to you as quickly as I can.
matt@myschoolagent.comTypical response time: within a few hours during UK business hours.